FAQ's

We’ve compiled answers to some of the most common questions. If you need more help, feel free to email us at support@clickaway.in — we’d love to hear from you!

 

🛒 1. What products do you sell on Clickaway.in?

We offer a wide range of products across categories like electronics, fashion, home decor, beauty, kitchen essentials, pets, women & kids products, and more. Browse through our site to discover something for everyone!

📦 2. How do I place an order?

It’s easy!
Just browse, add products to your cart, and complete checkout — no account needed.

💳 3. What payment methods do you accept?

We accept:

  • Credit/Debit Cards

  • Net Banking

  • Cash on Delivery (COD)
    All transactions are secure and encrypted for your protection.

🚚 4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can also track your order anytime on our Track Your Order page.

⏱️ 5. When will I receive a tracking number?

We dispatch orders within 24 hours of confirmation.
Your tracking number will be emailed to you. If not received, contact us directly for assistance.

📧 6. Will I receive an order confirmation?

Yes! A confirmation email is sent immediately after you place your order.

Didn’t get it within 12 hours? Please contact us.

🔄 7. What is your Return and Refund Policy?

We offer a 5-day return window. If you're not satisfied with your order, request a return. Upon approval, you’ll receive a full refund.
Check our Return & Refund Policy for full details.

❌ 8. How do I cancel my order?

Orders can be cancelled within 24 hours of placement.
Contact us via email at support@clickaway.in or WhatsApp +91-9902326932.
Note: Orders can’t be cancelled once they’re shipped.

📍 9. Can I change my shipping address after placing an order?

Unfortunately, once your order is confirmed, we’re unable to change the delivery address.
Please double-check your details before checkout.

💰 10. Do you offer Cash on Delivery (COD)?

Yes, COD is available! You can pay when your order is delivered — convenient and hassle-free.

🚚 11. Is shipping free?

Yes! We offer free shipping on all orders across India.

👤 12. Do I need an account to shop?

No account is needed. Shop freely and get all order updates, including tracking info, directly via email.

🏬 13. Do you have a physical store?

We are an online-only store. All purchases must be made through our website.

🛠️ 14. Who do I contact if there’s an issue with my order?

For any issues, please email support@clickaway.in or WhatsApp us at +91-9902326932. We’re here to help!

🙋 Still have questions?

Feel free to reach out anytime at support@clickaway.in.
Our customer support team is always happy to assist you!